The Top 10 Marketing Strategies for SMBs in 2023


Over the next five years, as we move further along into the 21st century and continue to embrace technology, marketing strategies will continue to change – some good, others bad. The changes that come with digital evolution are fascinating. Some of them will radically transform business in general, and the marketing of small and medium businesses (SMBs) won’t be excluded from these changes.

In business, it is important to use the right marketing tools and resources. Small and medium businesses need special attention when it comes to these tools. In 2023 we will see a lot of advancements in digital marketing which will make it a bit easier for small and medium businesses to use digital marketing. Some of these changes will include better targeting, better analytics, better experiences, better personalization, and better marketing strategy.

What is a marketing strategy?

A marketing strategy is a plan that a company uses to sell its products or services. It involves choosing which markets to target, how to reach those markets, and what products or services the company will offer. A marketing strategy also includes deciding how much money to spend on sales and advertising, as well as how much profit the company wants to make.

A marketing strategy should be based on research about customers’ needs and wants, as well as about competitors’ offerings. This research helps companies find out what sort of product or service would appeal most to their target audience. The main goal of any marketing strategy should be to meet customer needs and exceed expectations so that customers will keep buying from them.

With that short background info in mind, here are 8 marketing strategies that are fit for SMBs (small and medium businesses) this upcoming year.

Based on recent developments in SMB marketing, here are 10 marketing strategies that will help keep your business relevant, competitive, and profitable in the year 2023.

The Top 10 Marketing Strategies for SMBs in 2023

1. Develop and maintain a digital presence.

The digital world has changed the way that people communicate with one another. The Internet has opened up many new opportunities for businesses, including the ability to reach customers worldwide with ease. As a result, small and medium businesses are using digital marketing strategies more frequently than ever before. In fact, nearly half of all small businesses now use social media sites like Facebook and Twitter as their primary marketing strategy!

It’s important to develop a digital presence as part of your overall marketing strategy because it allows you to reach potential customers in ways that weren’t possible before. For example, you can use social media sites like Facebook and Twitter to build trust with existing customers by posting regular updates about what is going on at your business and answering any questions they may have about products or services. You can also use these channels to advertise special offers or promotions that are only available online.

In addition to promoting products or services online, social media sites can be used as tools for gathering feedback from customers about what they think about different aspects of your business (e.g., products/services offered). This information can then be used by management teams when making decisions about how best to improve the business.

2. Promote your content.

Promoting your content is one of the quintessential marketing strategies for small and medium businesses. It’s not just about telling your customers about your products or services. It’s about engaging with them and making them feel like they belong to something bigger than themselves. When you’re promoting your content, you’re building a community—and that’s where real loyalty is born.

The first step to building that community is creating content that builds it up in the first place. You can’t just tell them how great your business is: you have to show them. And what better way to do that than through a blog? A blog shows off your expertise on a specific topic, while also giving people an opportunity to engage with one another by commenting on each other’s posts.

Once you’ve got this going, there are plenty of ways to promote it: social media ads, email campaigns, and even getting involved in online groups related to the topic at hand can help spread the word about what you’re doing. The important thing to remember is that it’s not just about building a community: it’s about building a community that supports your business. So, when you’re creating content, make sure it’s relevant to the niche you’re in and use language that speaks directly to your customers.

3. Email marketing is still strong.

Email marketing is a great way for small and medium businesses to reach their target audience without breaking the bank.

Smaller companies have fewer resources to devote to marketing than larger ones, which means they need a strategy that’s both affordable and effective. Email marketing can deliver on both of those requirements: it’s affordable because you don’t have to pay for space in magazines or newspapers, and it’s effective because email addresses are personal—they’re tied to people instead of publications.

The best part is that email marketing is an ongoing process. As long as you keep sending out emails with content that your recipients want, you’ll be able to increase your customer base and keep them coming back again and again.

4. Use social media to build trust.

Social media has become a major component of any modern marketing strategy. It’s not just a place to share your content and connect with customers; it’s a place where you can build trust and make your brand more relatable.

When you’re trying to sell a product or service, the most important thing is for people to believe in it—to believe that it will actually help them. Social media is an incredible way to show off who you are as a brand so that when people come across your ad, they already have some idea of who you are and what your product stands for.

The best way to build trust on social media is by sharing behind-the-scenes information about the company and its employees. You can share photos of the office space and workplace culture or behind-the-scenes photos from events like company parties or holiday parties. You can also share information about the company’s history, or even post old photos that show how far it has come since its founding days (or even before). This helps potential customers understand what makes your company special without having to do much additional research on their own time.

Another way to build trust is by sharing information about your product and its benefits. You can share usage tips, how-to videos, or even testimonials from customers who love the product. This helps potential customers understand how well it works in their own lives so they feel more confident making a purchase decision.

5. Leverage user-generated content or UGC.

User-generated content, or UGC, is a powerful tool that can help small and medium businesses build their brand and establish themselves as experts in their fields. The key to using UGC effectively is to understand how it works and why it’s so effective.

UGC is a marketing strategy that involves users interacting with your brand through reviews, videos, photos, and other means of communication. This interaction allows the user to express their opinion of your brand or product so that other potential customers can see what others think about your product or service.

By encouraging your customers to share their experiences with your products or services on social media platforms like Facebook and Instagram, you’ll be able to increase brand loyalty while also building relationships with influencers that could potentially lead to future partnerships.

6. Take a relationship marketing approach.

Relationship marketing is a strategy for small and medium businesses that focuses on building long-term relationships with customers and prospects. The goal of relationship marketing is to create a two-way flow of communication between your business and the people who use it so that you can deliver an exceptional customer experience.

Relationship marketing begins with identifying key stakeholders in your business and finding out their needs, wants, and desires. Once you’ve identified these stakeholders, you can use their feedback to make sure that your business offers them something they’ll truly value.

Once you’ve built this relationship with your stakeholders, it’s important to keep them engaged by providing regular updates on what’s happening at your company. This can include new products or services, upcoming events, or special promotions—anything that helps them feel like they’re part of something bigger than themselves.

7. Invest in the right tools, services, and expertise.

Investing in the right tools, services, and expertise is one of the best marketing strategies for small and medium businesses.

The first step to taking your business to the next level is having a solid budget with an eye toward growth. Once you have that in place, it’s time to think about how you can make the most of your budget. One thing you can consider to maximize your budget is applying for government grants or tax credits. For example, in Canada, small and medium business owners can apply to the Scientific Research and Experimental Development (SRED) refunds program for tax relief. They can also get the service of funding experts for a more successful application to some funding programs or SRED refunds.

Think about what kind of service or product would be best suited to your business model and audience. May it be through reselling manufactured items or doing it all yourself through scientific research, you should always have a clear understanding of the end product you will sell to your potential clients.

If you’re looking for something that will help you attract new customers, then a marketing service might be more appropriate than buying a new product line. The same goes for if you want to increase sales—a marketing service may be more beneficial than an advertising campaign. You should also consider whether or not your current budget allows for these types of investments. If so, there are plenty of options available out there; if not then maybe this isn’t the right time for you yet or maybe it just means cutting down on other expenses until things start turning around again.

In any case, always keep in mind that investing in yourself and your business is never a bad thing—you’ll always get back what you put into it.

8. Target influencers and get them excited about your brand.

To be a successful small or medium business, you need to nail your marketing strategy. And one of the most effective ways to do that is by targeting influencers.

Influencers are people who have devoted followers on social media and other platforms. They have built up credibility and trust with their audience, and they’re able to influence them in a way that other marketers can’t. As a result, they’re highly sought after by brands looking for marketing partners. But how can you find these influencers? How can you get them excited about working with your brand? And how do you know if they’re the right fit for what you’re trying to accomplish?

That means using social media platforms like Instagram or Twitter where they’re most active so that they’ll see what you’re doing and appreciate the value you offer. It also means contacting them directly via email or DM (direct message). The more personal the connection is between you and an influencer, the more likely they are willing to work with you.

9. Measure and optimize your marketing campaigns on an ongoing basis.

Measuring and optimizing your marketing campaigns on an ongoing basis is one of the most important ways for small businesses to grow.

It’s difficult for small or medium-sized businesses to measure their success in marketing because they don’t have the resources that large companies have, such as full-time employees who analyze data and make decisions based on it. But if you want to increase your revenue and build a loyal customer base, you need to know how well your marketing efforts are working.

Simple, free software applications like Google Analytics can help. It will help you set up metrics that will tell you whether your campaigns are working well—and also help you figure out what needs improvement so that we can optimize them. Google Analytics will even provide recommendations on how best to proceed with each campaign so that you don’t waste money on ineffective strategies.

10. Keep up with the trends.

There’s a lot of talk about “keeping up with the trends” as a marketing strategy for small and medium businesses. But what does that actually mean?

It’s true that consumers are constantly changing their preferences, and businesses need to keep up with that change if they want to stay relevant. It’s also true that consumers are constantly looking for new products and services to try, which means businesses need to be ready to fill that demand. But the main thing you need to “keep up with the trends” is an understanding of where your customers are in their buying process when they gain knowledge of the existence of your business.

Staying on top of trends isn’t just about being able to tell if your customers are interested in the latest fashions or social media platforms—it’s about understanding the needs and desires of your target audience so you can create products that meet those needs. The best way to do this is by developing a deep understanding of who your customers are and what they want. Once you know who they are, it becomes much easier to stay ahead of trends by creating products that appeal specifically to those people.


Marketing is an essential practice for businesses of all sizes, but SMBs don’t always have the cash to hire a full-time marketing professional. The article provided gives tips on a variety of ways that you can use to help get your business the recognition it needs. It’s also worth thinking about how you will promote your product once there is a demand for it. Word of mouth reigns as one of the most powerful forms of advertising, so don’t be afraid to engage in social media or simple public relations efforts to encourage people to talk about you and what you sell. Whatever you choose to do, make certain that you are able to organize and maintain a way for customers to contact you easily and efficiently.

Shelly Solis is one of the co-founders of SaaSLaunchr, which offers Saas SEO and guest posting services. She writes on numerous topics including business, finance, NFT, and digital marketing.