How to Manage Employees as a Small Business Owner

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When running a small business, managing a team of employees can seem like an impossible task to master. However, just because you have more limited time and resources, it doesn’t mean that your employee management style needs to suffer. Employees are one of the most valuable investments that any business can make, especially a small business. Taking a bit of time to invest in your people will pay dividends in the future, increasing your company’s ability to grow and deal with problems, as well as making recruitment easier and cheaper.

Recruit the Right People

Recruitment is a time and resource-draining task, but that does not mean that you should rush through the process and not diligently take your time questioning and vetting applicants. Not being rushed about the hiring decision will mean that you will find the best person for the job, and that will make all the difference. Benefits of recruiting the right people include:

  • Lower turnover rates – people who are more fitted and committed to the role are more likely to stay
  • Better company culture – happy and engaged employees create a more positive and productive working environment
  • Better employer brand – if you have a team of happy staff members. this will attract top talent in the future

When you are looking to hire, you should ask the following questions:

  • Does this person have the right skills for this job?
  • Does this person share your vision for the business?
  • What is this person passionate about?
  • What are this person’s professional aims?
  • What experience has this person had?

Track Engagement

Effectively managing your employees is a full-time job, and it is not finished when the onboarding work is complete. As a small business owner, you won’t have too much time to track employee progress and performance, and your proximity to your employees will likely make it difficult to get the requisite perspective to make proper judgments. This is where an employee engagement questionnaire becomes invaluable. It allows you to track employee engagement, providing you with real-time data that can be used to manage both your employees and your business more effectively.

Invest in Employee Training and Development

Employee training and development is key to ensuring your new hire has the skills necessary to excel in their new role. This is especially important in small business, as it will help your employees understand more about how your company runs and operates. It will help your business by giving more skills to your employees, and it will also help your employees with their own professional development. Studies have shown that training and development opportunities are a great way to help employees feel more valued by their employer and, therefore, more likely to stick around.

If external courses are too expensive, you can conduct training on a budget. Try to arrange monthly sessions (maybe go out for lunch) where you coach and mentor your staff members. Also, try to ask employees to train others – an employee with strong skills in one area will be able to transfer some of those skills to their co-worker.

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